Policies

late policy

If you are 10 minutes late to a new set and or lash lift appointment you can no longer be seen. Your appointment will be marked as a no show and you will be required to pay a $15 fee. You cannot rebook your next appointment until this fee has been paid. If you are 10 minutes late to a fill in appointment we will work through the time you are booked for and you will be required to pay full price. For any and all waxing services there is a 5 minute grace period as most waxing services are only 15 minutes long. After three late appointments, you will need to book on the same day and pay for your appointment before you arrive.

Cancellation policy

We understand that things come up and will do our best to accommodate you but only if you notify us. Cancelling more than 24 hours in advance will incur no fee. Cancelling less than 24 hours in advance will incur a fee dependent on which service you are booked for. If you do not show up for three services you will be required to make same day appointments and pay before you arrive.